
The Ultimate Workflow Optimization Suite for DME/HME Providers
Simplify. Optimize. Scale.



A Risk-Free Solution for Your DME Business
Experience hassle-free billing with a 7-day free trial and no long-term commitment.
- Month-to-Month Agreement – No long-term contract, no risks.
- Go Live in Just 10 Business Days – Get up and running fast.
- Access Your Portal, Training & Tools Within 48 Hours – Immediate onboarding.
- Instant Online Sign-Up – No delays, no paperwork.
Integration Partners









See Why Healthcare Providers Trust BFLOW
Don’t just take our word for it—hear from industry leaders who have made the switch to BFLOW and never looked back. Our clients are experiencing faster payments, reduced denials, and streamlined operations like never before.

"Switching to BFLOW was the smartest decision we’ve made. The automated workflows and real-time dashboards have cut our billing time in half and significantly reduced denials. We used to struggle with outdated processes and manual entry errors, but BFLOW has turned our revenue cycle into a well-oiled machine. It’s a complete game-changer!"

"We’ve been using BFLOW for over a year, and it’s been nothing short of revolutionary for our CPAP and respiratory business. The automated claim submission and rejection management features have saved us countless hours and made a noticeable impact on our revenue. Our team can’t imagine going back to the old way of doing things!"

"Before BFLOW, managing our billing and revenue cycle was a nightmare. The platform’s intuitive automation and powerful reporting tools have streamlined our entire operation. Now, we get paid faster and have fewer denials, all while keeping our staff workload manageable. We’re proud to be part of the BFLOW family!"

"BFLOW has completely transformed how we manage our billing processes. From patient enrollment to claim tracking, everything is smooth and efficient. The automated worklists make it easy to keep up with high volumes, and the real-time reporting keeps us on top of our finances. We’re definitely fans for life!"

"We were hesitant at first to make the switch, but BFLOW has exceeded our expectations. Our revenue has increased, denials have dropped, and our staff is more productive than ever. The customization options allow us to tailor the system to our needs, making it an essential tool for our business. Highly recommended!"

"We tried several billing platforms before finding BFLOW, and nothing comes close. The software is powerful yet user-friendly, and the automation has freed up so much time for our team. We’re not just customers—we’re true fans of BFLOW and what it’s done for our business!"
Mobile Delivery Simplified with BFLOW®
- Real-Time Signature Collection – Secure proof of delivery and billing authorization instantly.
- Pre-Delivery Planning – Assign inventory and prep orders right from your mobile device.
- Optimized Route Mapping – Sort deliveries by zip code and streamline your daily routes.
- Electronic Signature & Photo Capture – Instantly share delivery tickets with your billing team for faster claims processing.
📱 Enhance efficiency and improve patient satisfaction with the BFLOW® Mobile App.
BFLOW Patient Portal
Leverage built-in features that enhance payment capture from patients.

The BFLOW Patient Payment and Communications Portal, is a secure, web-based interface designed to improve patient payments and streamline communication between patients and your team.
Billing & Payment Tools
Real-Time Account Balances: Shows total and individual service balances.
Online Payments: Patients can pay securely via credit/debit card or digital wallets like Apple Pay and Google Pay.
Transaction Transparency: Access to insurance claim status, payment responsibilities, and payment history.
Communication & Engagement
Messaging Center: Secure two-way messaging for billing inquiries.
Appointment Management: Patients can request or manage appointments.
Mobile-Friendly Design: Fully responsive, accessible on smartphones, tablets, and desktops.
Patient Education & Self-Service
Educational Resources: Videos, guides, and documentation on equipment usage and billing processes.
Patient Statement Details: Includes provider information, service charges, and payment instructions.
Added Value Features
- Automated Reminders: Scheduled SMS/email alerts for payment deadlines.
BFLOW® Academy
We provide a cost effective alternative for online training and certification. Our courses are accepted by Food and Drug Branch – California Department of Public Health, California State Board of Pharmacy, and most accreditation organizations for continuing education.


Explore Our Blog
Introduction: The Hidden Cost of Manual AR Management Ask any DME billing team what eats up their time and they’ll point to one common culprit: accounts receivable (AR) follow-up. Aging claims. Unattended denials. Missed follow-ups. Confused ownership. These issues don’t just clog your cash flow—they slowly erode your team’s productivity and morale. At BFLOW, we […]

Introduction: The System Behind the Claims Durable Medical Equipment (DME) billing isn’t just a task—it’s a mission-critical system that impacts every aspect of a provider’s operation. Yet, many organizations are still stuck using outdated processes and legacy platforms that simply can’t keep pace with the evolving demands of modern healthcare. The result? Backlogs, missed claims, […]

Billing inefficiencies are the silent killer of many DME businesses. You don’t see them coming. You don’t realize they’re draining your revenue. But before you know it, your cash flow is gasping for air. The truth is, most durable medical equipment (DME) providers lose thousands of dollars every month because of common yet preventable billing […]

In the fast-paced world of healthcare, efficient revenue cycle management (RCM) is the cornerstone of success. At BFLOW Solutions, we’ve redefined how healthcare providers, particularly in the DME/HME and behavioral health sectors, manage their billing and collections. By leveraging innovative software and tailored solutions, BFLOW has proven to be a game-changer for businesses seeking efficiency, […]

In every successful organization, there’s a powerful vision driving the way forward. It’s more than a statement or a set of goals—it’s the heartbeat of the organization. This vision, crafted by the leadership team, serves as a unifying force, aligning every department, team, and individual around a common purpose. For businesses to thrive, this vision […]

Previous Next In the ever-evolving healthcare industry, one of the most underserved yet rapidly growing sectors is behavioral health. From therapists to mental health clinics, the need for reliable, efficient billing solutions has never been greater. At BFLOW Solutions, we are excited to announce our expansion into the behavioral health market, bringing our innovative approach […]

White Paper: Rediscovering Value with BFLOW – A Customer’s Journey to Optimized Revenue Cycle Management Executive Summary In the competitive landscape of the Durable Medical Equipment (DME) and Home Medical Equipment (HME) industry, selecting the right revenue cycle management (RCM) platform is crucial for operational efficiency and growth. This white paper explores the journey of […]

Understanding Medicare & Medicaid for Dually Eligible Beneficiaries Dually eligible beneficiaries are individuals who qualify for both Medicare and Medicaid, making them eligible for a broad range of healthcare services. These beneficiaries typically have limited income and resources, qualifying them for additional support to cover healthcare costs that Medicare does not fully pay. Here’s a […]

Understanding Transitional Care Management (TCM) Services: A Comprehensive Guide Transitional Care Management (TCM) services play a crucial role in ensuring that patients who are discharged from inpatient care facilities receive the appropriate follow-up care necessary to transition smoothly back into their community settings. These services are vital for preventing readmissions, improving patient outcomes, and managing […]

Understanding the Skilled Nursing Facility (SNF) 3-Day Rule for Medicare Billing Navigating Medicare’s billing requirements can be complex, especially when it comes to the Skilled Nursing Facility (SNF) 3-Day Rule. This rule is critical for ensuring that Medicare covers SNF services, and understanding it can help prevent denied claims and unexpected costs for patients. Here’s […]

Unrivaled Capability to Revolutionize Your Operations
Watch Your Revenue Grow
Start your journey toward automation with BFLOW®—the only platform built exclusively for DME businesses. With all the essential forms, tools,
and compliance features, we help you keep cash flowing effortlessly.
🚫 No More Complicated Systems – Say goodbye to outdated platforms that create errors and delays.
✅ Seamless Claims Processing – Reduce denials and accelerate reimbursements.
💰 Lower Costs, Higher Efficiency – A modern, cloud-based solution designed for ease and affordability.
📊 BFLOW® Performance Management Dashboard – Gain real-time insights into your revenue cycle, collections, and operations.

Automated Claims Management and Billing
Streamline your DME billing with multi-channel automation—all from one seamless platform.
✅ Retail POS – Process transactions with ease.
✅ Insurance Billing – Reduce denials and accelerate reimbursements.
✅ Patient Billing – Improve collections with clear, automated invoicing.
✅ B2B Invoicing – Manage wholesale and contract billing effortlessly.
All-in-One Solution, No Hidden Costs – Everything is included in our standard pricing plan.
📢 Discover how automation can transform your revenue cycle!

Automatic Payment Posting and Cash Application
Stop wasting time on manual payment posting—let automation do the work for you!
🔹 Automated Cash Application – Apply payments effortlessly and eliminate errors.
🔹 Denial Identification – Instantly flag and address claim denials for faster resolution.
🔹 Seamless Secondary Claim Processing – Ensure smooth crossover billing.
🔹 Scalable for High-Volume Billing – Handle hundreds or thousands of claims daily with ease.
💡 Faster payments. Fewer errors. More revenue.
📢 Discover how automation can transform your payment posting!

Smarter Patient Intake to Improve Cashflow
Optimize your revenue cycle with BFLOW® Smart Intake—an all-in-one solution designed to improve accuracy and reduce claim denials.
✅ Real-Time Eligibility & Deductible Checks – Verify coverage instantly.
✅ Same & Similar Verification – Prevent claim rejections before they happen.
✅ Centralized Patient Data – Store insurance details, diagnoses, physician notes, and medical documentation in one secure location.
✅ Faster, More Accurate Billing – Ensure medical necessity is documented correctly for seamless claim approvals.
💡 Smarter intake means fewer denials and faster reimbursements.
📢 Discover how BFLOW® can improve your cash flow today!

Master Your Accounting and Financials
Take full control of your DME business finances with BFLOW®’s all-in-one financial management tools.
✅ Claim Tracking & Revenue Management – Monitor claims and collections in real-time.
✅ Customizable Financial Reports – Gain insights into payments, accounting, inventory, and assets.
✅ Predict Revenue with Confidence – Make data-driven decisions with accurate forecasting.
✅ Seamless Team Collaboration – Share financial insights effortlessly with your team.
💡 Simplify your accounting and stay ahead of your financial goals.
📢 Discover how BFLOW® can optimize your financial management!

Master Inventory Tracking and Reporting
Gain full visibility and control over your DME inventory with BFLOW®’s advanced tracking tools.
✅ Perpetual Inventory Tracking – Keep stock levels accurate in real time.
✅ Serialized & Lot-Based Monitoring – Track individual equipment and supplies with precision.
✅ Automated Distribution & Reporting – Monitor, distribute, and report inventory with a single click.
✅ Equipment Maintenance & Compliance – Schedule maintenance and store documentation to meet accreditation standards.
💡 Stay compliant, reduce losses, and optimize inventory management.
📢 Discover how BFLOW® simplifies inventory tracking!

Expert Revenue Cycle Management
Maximize reimbursements with a dedicated, US-based revenue cycle team specializing in DME/HME billing.
✅ Deep Industry Expertise – Our specialists understand the complexities of the DME/HME revenue cycle for optimal claim success.
✅ Full Claim Visibility – Stay informed with real-time updates on your claims and reimbursements.
✅ Seamless Business Integration – Our team integrates into your workflow to prescreen orders, collect documentation, and manage DWOs.
✅ Proactive Claims Management – Reduce denials and accelerate payments with expert-driven RCM solutions.
✅ Unlimited Access to BFLOW® – All RCM clients get full access to our all-in-one billing platform.
💡 Simplify your revenue cycle and boost your cash flow with BFLOW®.
📢 Choose the RCM solution that best fits your business needs!

B2B Invoicing and Retail POS All In One System
Streamline your multi-channel revenue streams with BFLOW®’s integrated Retail POS and B2B invoicing solution.
✅ Retail POS Built-In – Process transactions seamlessly for walk-in customers.
✅ Robust B2B Invoicing – Simplify billing for SNFs, Hospices, Assisted Living Facilities, and more.
✅ Multi-Channel Revenue Management – Handle retail, insurance, and B2B payments all in one platform.
✅ DME/HME-Specific Design – Built to meet the unique needs of DME/HME providers, where other solutions fall short.
✅ Affordable & Powerful – Get more features at a lower cost than traditional systems.
💡 One system, all your billing needs covered.
📢 Discover how BFLOW® simplifies B2B invoicing and retail sales!

Workflow Management to Keep Your Team and Billing on Track
Take control of your claims workflow with real-time tracking from intake to payment posting.
✅ Full Claim Visibility – Know the status of every claim at every stage.
✅ Identify & Reduce Backlogs – Easily quantify and resolve claim bottlenecks.
✅ Seamless Team Collaboration – Keep your team aligned with automated workflows.
✅ Optimized Billing Efficiency – Ensure claims are processed and paid faster.
💡 Stay on track, reduce delays, and improve cash flow with BFLOW®.
📢 Discover how workflow automation can transform your billing!

Secure & Unlimited Document Management
Ensure medical necessity is always documented and accessible with BFLOW®’s secure document storage.
✅ Unlimited Document Storage – Upload and organize essential files instantly.
✅ 1GB Storage Per Patient Account – Keep all medical necessity documentation in one place.
✅ Secure & Compliant – HIPAA-compliant storage for peace of mind.
✅ Instant Access – Retrieve patient records anytime for faster claim processing.
💡 Stay organized, reduce denials, and maintain compliance effortlessly.
📢 Discover how BFLOW® simplifies document management!

Master Mobile Delivery with BFLOW®
Ditch the paperwork and streamline DME deliveries with the BFLOW® Mobile App.
✅ E-Signatures & Digital Forms – Collect proof of delivery instantly.
✅ Real-Time Inventory Tracking – Assign and manage supplies on the go.
✅ Optimized Route Planning – Sort deliveries by zip code for efficiency.
✅ Instant Data Sync – Speed up billing with real-time access to delivery tickets.
💡 Simplify deliveries, improve efficiency, and enhance patient satisfaction.

Seamless Integrations for Your DME Business
Stay connected with the apps and vendors your business relies on. BFLOW® integrates seamlessly to enhance efficiency and streamline
operations.
✅ Clearinghouses & Payers – Automate claims, eligibility, and payments.
✅ E-Fax & Document Management – Send and receive documents securely.
✅ Retail POS & B2B Invoicing – Manage multi-channel revenue with ease.
✅ Communication Tools – Sync with RingCentral, eFax, and more.
✅ Cloud & Security Solutions – Powered by AWS for reliability and scalability.
💡 Simplify workflows and optimize performance with BFLOW® integrations.
