The Ultimate Workflow Optimization Suite for DME/HME Providers
Simplify. Optimize. Scale.
A Risk-Free Solution for Your DME Business
Experience hassle-free billing with a 7-day free trial and no long-term commitment.
- Month-to-Month Agreement – No long-term contract, no risks.
- Go Live in Just 10 Business Days – Get up and running fast.
- Access Your Portal, Training & Tools Within 48 Hours – Immediate onboarding.
- Instant Online Sign-Up – No delays, no paperwork.
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Choosing the Right Billing Software Can Make or Break Your Growth
Your billing platform should empower your team, automate your workflows, and help you scale — not hold you back with outdated tools or half-built systems.
| Category | BFLOW | Brightree | DME Works |
|---|---|---|---|
| User Interface | Modern & intuitive | Dated, cluttered | Outdated, non-intuitive |
| Customer Support | Guided onboarding, responsive | Fragmented & confusing | Slow, ticket-based support |
| Automation Capabilities | Full AR, denial, and task automation | Manual processes, limited integration | Minimal automation, largely manual |
| Scalability | Built for enterprise growth | Expensive upgrades required | Rigid, difficult to scale |
| Affordability | Transparent, all-in-one pricing | Add-on costs pile up | Lower cost, but limited efficiency gains |
| Proven Results | Trusted by 100+ providers | Legacy usage | Older platform, stagnant development |
| Automated AR Worklist | ✅ Yes | ❌ No | ❌ No |
| Real-Time Denial Insights | ✅ Yes | ❌ Limited or manual | ❌ No |
| Built-in Task Management | ✅ Included | ❌ Add-on required | ❌ Not available |
| User-Based Work Allocation | ✅ Yes | ❌ No | ❌ No |
| Self-Serve Dashboards | ✅ Full access | ❌ Limited | ❌ None |
| Payer Integrations | ✅ Seamless & robust | ❌ Limited | ❌ Limited |
| Integrated Document Management | ✅ Built-in | ❌ Extra cost | ❌ Limited or missing |
| Dedicated Onboarding Team | ✅ Yes | ❌ Limited | ❌ Minimal |
Performance Since 2016
Integration Partners
See Why Healthcare Providers Trust BFLOW
Don’t just take our word for it—hear from industry leaders who have made the switch to BFLOW and never looked back. Our clients are experiencing faster payments, reduced denials, and streamlined operations like never before.
"Switching to BFLOW was the smartest decision we’ve made. The automated workflows and real-time dashboards have cut our billing time in half and significantly reduced denials. We used to struggle with outdated processes and manual entry errors, but BFLOW has turned our revenue cycle into a well-oiled machine. It’s a complete game-changer!"
"We’ve been using BFLOW for over a year, and it’s been nothing short of revolutionary for our CPAP and respiratory business. The automated claim submission and rejection management features have saved us countless hours and made a noticeable impact on our revenue. Our team can’t imagine going back to the old way of doing things!"
"Before BFLOW, managing our billing and revenue cycle was a nightmare. The platform’s intuitive automation and powerful reporting tools have streamlined our entire operation. Now, we get paid faster and have fewer denials, all while keeping our staff workload manageable. We’re proud to be part of the BFLOW family!"
"BFLOW has completely transformed how we manage our billing processes. From patient enrollment to claim tracking, everything is smooth and efficient. The automated worklists make it easy to keep up with high volumes, and the real-time reporting keeps us on top of our finances. We’re definitely fans for life!"
"We were hesitant at first to make the switch, but BFLOW has exceeded our expectations. Our revenue has increased, denials have dropped, and our staff is more productive than ever. The customization options allow us to tailor the system to our needs, making it an essential tool for our business. Highly recommended!"
"We tried several billing platforms before finding BFLOW, and nothing comes close. The software is powerful yet user-friendly, and the automation has freed up so much time for our team. We’re not just customers—we’re true fans of BFLOW and what it’s done for our business!"
Mobile Delivery Simplified with BFLOW®
- Real-Time Signature Collection – Secure proof of delivery and billing authorization instantly.
- Pre-Delivery Planning – Assign inventory and prep orders right from your mobile device.
- Optimized Route Mapping – Sort deliveries by zip code and streamline your daily routes.
- Electronic Signature & Photo Capture – Instantly share delivery tickets with your billing team for faster claims processing.
📱 Enhance efficiency and improve patient satisfaction with the BFLOW® Mobile App.
BFLOW Patient Portal
Leverage built-in features that enhance payment capture from patients.
The BFLOW Patient Payment and Communications Portal, is a secure, web-based interface designed to improve patient payments and streamline communication between patients and your team.
Billing & Payment Tools
Real-Time Account Balances: Shows total and individual service balances.
Online Payments: Patients can pay securely via credit/debit card or digital wallets like Apple Pay and Google Pay.
Transaction Transparency: Access to insurance claim status, payment responsibilities, and payment history.
Communication & Engagement
Messaging Center: Secure two-way messaging for billing inquiries.
Appointment Management: Patients can request or manage appointments.
Mobile-Friendly Design: Fully responsive, accessible on smartphones, tablets, and desktops.
Patient Education & Self-Service
Educational Resources: Videos, guides, and documentation on equipment usage and billing processes.
Patient Statement Details: Includes provider information, service charges, and payment instructions.
Added Value Features
- Automated Reminders: Scheduled SMS/email alerts for payment deadlines.
BFLOW® Academy
We provide a cost effective alternative for online training and certification. Our courses are accepted by Food and Drug Branch – California Department of Public Health, California State Board of Pharmacy, and most accreditation organizations for continuing education.
Explore Our Blog
Introduction: The Hidden Cost of Manual AR Management Ask any DME billing team what eats up their time and they’ll point to one common culprit: accounts receivable (AR) follow-up. Aging claims. Unattended denials. Missed follow-ups. Confused ownership. These issues don’t just clog your cash flow—they slowly erode your team’s productivity and morale. At BFLOW, we […]
Introduction: The System Behind the Claims Durable Medical Equipment (DME) billing isn’t just a task—it’s a mission-critical system that impacts every aspect of a provider’s operation. Yet, many organizations are still stuck using outdated processes and legacy platforms that simply can’t keep pace with the evolving demands of modern healthcare. The result? Backlogs, missed claims, […]
Billing inefficiencies are the silent killer of many DME businesses. You don’t see them coming. You don’t realize they’re draining your revenue. But before you know it, your cash flow is gasping for air. The truth is, most durable medical equipment (DME) providers lose thousands of dollars every month because of common yet preventable billing […]
In the fast-paced world of healthcare, efficient revenue cycle management (RCM) is the cornerstone of success. At BFLOW Solutions, we’ve redefined how healthcare providers, particularly in the DME/HME and behavioral health sectors, manage their billing and collections. By leveraging innovative software and tailored solutions, BFLOW has proven to be a game-changer for businesses seeking efficiency, […]
In every successful organization, there’s a powerful vision driving the way forward. It’s more than a statement or a set of goals—it’s the heartbeat of the organization. This vision, crafted by the leadership team, serves as a unifying force, aligning every department, team, and individual around a common purpose. For businesses to thrive, this vision […]
Previous Next In the ever-evolving healthcare industry, one of the most underserved yet rapidly growing sectors is behavioral health. From therapists to mental health clinics, the need for reliable, efficient billing solutions has never been greater. At BFLOW Solutions, we are excited to announce our expansion into the behavioral health market, bringing our innovative approach […]
White Paper: Rediscovering Value with BFLOW – A Customer’s Journey to Optimized Revenue Cycle Management Executive Summary In the competitive landscape of the Durable Medical Equipment (DME) and Home Medical Equipment (HME) industry, selecting the right revenue cycle management (RCM) platform is crucial for operational efficiency and growth. This white paper explores the journey of […]
Understanding Medicare & Medicaid for Dually Eligible Beneficiaries Dually eligible beneficiaries are individuals who qualify for both Medicare and Medicaid, making them eligible for a broad range of healthcare services. These beneficiaries typically have limited income and resources, qualifying them for additional support to cover healthcare costs that Medicare does not fully pay. Here’s a […]
Understanding Transitional Care Management (TCM) Services: A Comprehensive Guide Transitional Care Management (TCM) services play a crucial role in ensuring that patients who are discharged from inpatient care facilities receive the appropriate follow-up care necessary to transition smoothly back into their community settings. These services are vital for preventing readmissions, improving patient outcomes, and managing […]
Understanding the Skilled Nursing Facility (SNF) 3-Day Rule for Medicare Billing Navigating Medicare’s billing requirements can be complex, especially when it comes to the Skilled Nursing Facility (SNF) 3-Day Rule. This rule is critical for ensuring that Medicare covers SNF services, and understanding it can help prevent denied claims and unexpected costs for patients. Here’s […]
