And here’s how bflow DME billing software measures up.

With bflow platinum support is included. Add support to any account for $40 per user per month

3. What is the turnaround time for answering technical support calls?

Immediate response to all inquires. And every installation has access to our billing analyst for in depth professional billing help at no additional cost!

4. What product add-ons are available (bar code, document imaging, point of sale, GPS-based delivery routing/mapping, etc.)?

Faxing
Document Imaging
QuickBooks Online Integration
Eligibility
Same and  Similar
Email Patients
Mobile Capable for e signatures

5. What is the cost to add those features?

Included in platinum.   Ask our sales team for pricing.

6. Are there any features of the software that are designed to assist with Medicare competitive bidding?

Yes, we alert you if any patient is in a bid area, so you don’t

7. What features are designed to assist in meeting the Medicare-mandated provider accreditation requirement?

We have a complete accreditation management suite built into every version of bflow. bflow and Insight together manage:

Equipment Maintenance
Vehicle Maintenance
HR Competence/Performance Evaluations
Emergency Management
Patient Assessments/ Home Assessments
Plan of care
Tracks serial numbers and oxygen lot numbers
and more

8. What methods of training and implementation support are available?

Every new company receives 6 classes in our program called “Starting Point” we focus on specific tasks and goals from Patient intake to A/R Management. Our users are the best trained and prepared in comparison to our competition and our training is provided in the cost of the software.

9. Can the system fax CMNs and physician orders directly from the software?

Yes! Our HIPAA fax solution utilizes Scrypt SFax software solution which is fully integrated into bflow. Any form, uploaded document or attachment can be faxed the bflow fax management module in the claims screen. Returned faxes are file automatically in the correct patient record using advanced QR code technology.

10. How does the system track CMNs, detailed written orders and prior authorization documentation requests?

Every claim in bflow has a status. Those claims marked as missing documentation are easily managed, quantified and accessible to the user who can track the age of a request to determine if another SFax should be sent.

11. Does the software assist in collecting and aggregating performance improvement data, such as customer satisfaction questionnaires, complaint log trends and complaint resolution and follow-up?

Yes!

Call for a demo today. (844) 688-4450

Get more information at bflowsolutions.com