Workflow Management
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Work smarter – not harder!
Integrated Workflow Management Drives Higher Efficiency
Pin Point Backlogs Instantly
Eliminate the time stealers through simple processes
Reduce backlogs fast
As your team completes the required claim milestones, your claim achieves a new status. Each status provides detailed information telling you and your team what each claim needs next. In essence, you’ll know when a claim is held up by missing documentation, back-ordered equipment, pending eligibility check, rejections, denials, and more. All statuses are continuously quantified by accounts and dollars, allowing you to understand what’s going on with your revenue.
Organize your team around backlogs for faster resolution
As your team completes the required claim milestones, your claim achieves a new status. Each status provides detailed information telling you and your team what each claim needs next. In essence, you’ll know when a claim is held up by missing documentation, back-ordered equipment, pending eligibility check, rejections, denials, and more. All statuses are continuously quantified by accounts and dollars, allowing you to understand what’s going on with your revenue.
Stay on Course
With so many required steps to get a claim paid, how can you afford not to have BFLOW®?
Perfect Solution For a Distracted Workflow
Multitasking leads to errors because we can only focus 100% on one task at a time. When distracted by walk-in customers, phone calls, meetings, training, deliveries, complaint resolution, and other daily occurrences, necessary billing steps get missed, or worse, forgotten. BFLOW solves this problem, preventing non-compliance.
Perfect compliance on every claim
BFLOW® guides users step by step through the process of getting claims paid with a built-in claim audit checklist.
Guided Step by Step Billing
BFLOW is the only system that walks your staff through over 50 steps and stages of a claims journey towards payment. Your team must check off important tasks to move your claims through the revenue cycle. Missing a step holds the claim and prevents billing.
Consistent Billing
Error free billing is what you get when each orders requirements are being completed with certainty
Guided step by step checklist
What better way to train a new team member, than with a guided checklist in perfect order to help them learn how to bill, learn what’s required for claims to be compliant, and give you the peace of mind that your claims meet the minimum standard to pass a claims audit. BFLOW® guides the user through every critical step on every single claim. As claims reach milestones, they achieve a new status, moving them closer to a reimbursable/billable state.
Knowing the system tracks accountability, there is more care to do things correctly
Know each workflow task
Want to keep your team accountable for their duties related to claims creation? BFLOW® does this for you automatically. As your team completes the required 50+ steps to creating a compliant claim, username, task completed, and date and time of task completion are recorded automatically by BFLOW®.
No more finger-pointing
Because BFLOW® records who did what on each claim, you can reward users who perform consistently and catch users who take calamitous shortcuts that jeopardize your business. Gone are the days of finger-pointing when essential tasks are marked completed, only to find out they weren’t. You are empowered to go directly to the source and retrain, discipline or resolve the problems directly with the individuals involved.
